Leading the experience behind every visit at Waiata Shores Dental.
As Managing Director, Vinesh helps shape the systems, service, and patient journey that make Waiata Shores Dental feel modern, welcoming, and genuinely personal.
Vinesh Kugaonkar
- Patient experience and service design
- Technology and digital innovation
- Business development and marketing
- People, systems and operational leadership
Combining business, hospitality and innovation to elevate the patient experience.
As the Managing Director of Waiata Shores Dental, Vinesh brings over fifteen years of experience in business development, customer relationship management, and marketing. His role is centred on making sure every part of the clinic experience feels thoughtful, smooth, and aligned with a premium standard of care.
Creating a modern clinic experience built around service, systems and trust.
Operational leadership
- Human resource management
- Business development
- Customer relationship management
- Operational efficiency and clinic systems
Patient experience and growth
- Marketing strategy
- Patient journey improvement
- Innovative digital solutions
- Supporting a high-performing team culture
Driven by excellence, innovation and genuine care for people.
Vinesh is dedicated to enhancing the patient experience through thoughtful process improvements, modern technology, and service-focused leadership. He is equally committed to creating a supportive environment for both patients and team members, helping the clinic deliver a consistently high standard of care.
A strong foundation in hospitality, finance and business strategy.
Vinesh holds a Bachelor's degree in Hospitality & Hotel Administration from a prestigious institution in India, along with a Graduate Diploma in Business (Finance) from Auckland University of Technology. This blend of hospitality and commercial insight shapes his approach to service, communication and leadership within the clinic.
Experience Highlights
Curious, creative and always exploring.
Vinesh has a strong passion for travel and loves discovering new places by land, sea, and air.
Creativity, sport and performance.
He enjoys photography, cricket, Formula 1 racing, and cooking for the people he loves.
An entrepreneurial and hands-on mindset.
Alongside his responsibilities at the clinic, Vinesh also successfully manages a photography and photo booth business.
Thoughtfully designed care, led by a team that values people and progress.
From your first interaction to every stage of your journey, Vinesh helps ensure the experience at Waiata Shores Dental feels welcoming, modern and genuinely patient-focused.
Vinesh Kugaonkar
Managing Director
As the Managing Director of our clinic, Vinesh brings over fifteen years of invaluable expertise in business development, customer relationship management, and marketing. Holding a Bachelor's degree in Hospitality & Hotel Administration from a prestigious institution in India, and a Graduate Diploma in Business (Finance) from Auckland University of Technology, Vinesh is equipped with a solid educational foundation.
In his role, Vinesh oversees all aspects of human resource management, marketing strategies, and ensures an exceptional level of customer satisfaction. He is dedicated to enhancing the patient experience through innovative digital solutions and process improvements. Vinesh's commitment to excellence extends to fostering a supportive environment for both patients and team members.
Outside of his professional endeavors, Vinesh indulges his passion for travel, exploring new destinations by land, sea, and air. He also enjoys pursuing interests in photography, cricket, and Formula 1 racing. A culinary enthusiast, Vinesh delights in cooking for his loved ones and successfully manages a Photography and Photo Booth business alongside his responsibilities at the clinic.