Call us on 09 391 7777 if you need to cancel or reschedule your appointment. Ensure to do so more than 48 hours before your appointment time. If you cancel or reschedule less than 48 hours in advance, we'll have to charge you a cancellation fee of $129 or the cost of your scheduled appointment. Since we've reserved that time specifically for your care, at the same time, our appointments are in high demand.

If you are a new patient, your appointment will be scheduled with the dentist of your choice (if specified at the time of booking) or see a dentist available on that date. Existing patients will continue to see their current providers. Call 09 391 7777 if you'd like to meet with someone specific. Occasionally there may be unexpected schedule changes, and we may contact you to see another provider if necessary.

No problem, just give us a call at 09 391 7777.

You can respond to our automated appointment reminders by typing “Y” or “N.”

Preventative, restorative, and cosmetic dental treatments are at the forefront of our services. We provide routine checkups, implants, and everything in between preventive and restorative care. We’ll help you design your smile with whitening and veneers for cosmetic care. Read more about our services.

If the specific service you need is not listed, please call 09 391 7777. We will refer you to a trusted partner if we do not offer a particular service. Our experienced dentists provide preventive, restorative and cosmetic services.e

After your first visit, we'll schedule your next appointment before you leave the practice. If you need more time to make an appointment, you can book online through our website or call us at 09 391 7777 and we'll arrange a time for you.

Indeed, we welcome children to our practice.

If another dentist has recommended the procedure to you and you would like a second opinion, our dentists will be happy to provide it, please call 09 391 7777. If you are one of our patients and have been recommended a procedure, you may choose to get a second opinion. We will provide the suggested treatment plan for you to visit another dentist.

Visit the forms page to prepare for your first visit, and fill out your health history, insurance, and contact information.

The safety of our members and team is our number one priority. Please see our Covid-19 Safety Guide for instructions on how to stay safe during your visit.

Absolutely. The safety of our members and our team is our top priority. Please read about our steps to keep you safe during your visit in our Covid-19 Safety Guide.

Parents, guardians, translators or interpreters, and other necessary assistants should accompany patients to appointments only if their presence is required for treatment.

If you're more than 15 minutes late, we'll consider your appointment cancelled. We will charge you a cancellation fee. If you've missed an appointment because you forgot, let us know so we can ensure you're receiving our helpful appointment reminder texts, emails, and calls. Call us on 09 391 7777 if you need to cancel or reschedule your appointment. Ensure to do so 24 hours before your appointment time. If you cancel or reschedule for less than 24 hours, we'll have to charge you a fee of $125 as an appointment cancellation fee. We've reserved that time specifically for your care, and our appointments are in high demand. If you're late for an appointment, we'll make every effort to see you as soon as possible, but keep in mind that your clinic visit may need to be shortened or rescheduled depending on the circumstances.

It is best to come at the appointed time. We do our best to keep your wait time to a minimum!

Let us know if you would like to talk to someone about your first visit, or if you would like to talk about specific options for treating dental anxiety. You can also listen to your favourite music on our noise-cancelling headphones, watch your favourite Netflix TV show, or ask for a blanket if you feel cold. We promise to make your visit as comfortable and pain-free as possible.

Please let us know your preferred name and pronouns when filling out the New Patient Form or contact the Front Office. We can correct this information against your records.

You can pay online, or we also accept payments by phone or via eftpos in the office at the time of service.

Absolutely. We partner with major insurers to get you great care at amazing prices. We accept Southern Cross Health Insurance and nib.

It depends on the insurance company! If you and your dentist decide to proceed with any of these procedures, we can provide you with our best estimate of costs, and you can check with your insurance company to see what will be covered. This way, you will know the exact cost. Questions about a particular procedure? Call 09 391 7777.

Our practice is modern, light-filled—with excellent access to motorways, public transport and the latest technology and equipment to ensure you have a comfortable and safe visit! You can view our practice tour to see pictures and learn more about the space.

Our dental practice is located in the newly built Waiata Shores Centre. That’s right across the parking lot from Waiata Shores Countdown, situated at 7/2 Te Napi Drive, Takanini, Auckland. You can find our dental practice on the first floor of the building.

Yes, the building has accessible parking, a lift to the first floor and wheelchair access on all sidewalks. Please let us know before your visit if you require any special assistance. We will be happy to help you.

Parking is available in the Waiata Shores Centre complex.

There is a bus stop outside the Waiata Shores Centre, Bus Stop ID: 2635, Countdown Waiata Shores. Bus no 33.

Nearest Train Station: Te Mahia (950m walk of 12 minutes)

Yes, we’re excited to offer SureSmile clear aligners at our dental practice. Learn more about Clear Aligners and talk to your dentist at your next visit about if they are right for you.

We'll start with a consultation to ensure you're a candidate for SureSmile. It generally takes 30 minutes. If time permits and you are a candidate, we can proceed with the treatment by scanning and taking photos which will take an additional 30 minutes—or you can come back to begin whenever works for you.